• Member Services • Activation Services • Reminders • Customer Satisfaction Surveys • Product or Service Introductions • Patient Satisfaction Surveys • Physician Referral Services • Inbound Acquisition • Literature and Information Requests • Inbound Customer Care ( Troubleshooting /Customer Complaint Handling ) • Outbound Welcome Calls • New Member Acquisition • Plan/Benefit Changes • Enrollment and Application Processing • Win Backs / Retention • Post-Discharge Patient Surveys

• Artwork Design ( Created from scratch or adapted from Corporate Communications) • Printing • Conceptualising of Marketing Campaigns ( 360 degree from sales to point of purchase)

Web Design and Development Mobile Development Online Marketing Services Digital Strategy